If your specific accessibility or accommodations question is not addressed in this section, please contact the Zoo at 61 and speak to one of our Contact Center representatives.ĭogs or other animals of any kind are prohibited on grounds with the exception of service dogs. Bags must be returned to Guest Relations at the end of each visit and are sanitized before the next use. Guests can request a sensory bag from Guest Relations during their visit to the Zoo. To acquire your complimentary season pass or caregiver letter please visit the membership office at the Columbus Zoo and Aquarium and present the required documentation. To acquire your ticket to the Columbus Zoo and Aquarium please visit the Will Call window and present the required documentation. Please note that persons over the age of 21 may be covered as dependents on a family membership provided that the individual is dependent on the primary adults due to a medical condition. Please call (614) 724-3489 to request this letter. Present this letter with corresponding, valid membership card at the turnstiles for admission. The Columbus Zoo and Aquarium will provide a caregiver letter for any disabled member who presents sufficient documentation demonstrating the necessity for the caregiver’s presence in the form of a letter from his/her physician and/or appropriate licensing information from the caregiver documenting that (s)he is necessary to accompany the disabled individual in the park, granting the caregiver complimentary admission when visiting with the disabled member. Please note that safety regulations may prevent certain individuals from specific rides, tours or attractions. The disabled individual must have a paid ticket or membership. The disabled individual or caregiver must present sufficient documentation demonstrating necessity for the caregiver’s presence in the form of a letter from his/her physician and/or appropriate licensing information from the caregiver documenting that (s)he is necessary to accompany the disabled individual in the park. The Columbus Zoo and Aquarium will provide a complimentary ticket for any paid admission or experience to a caregiver visiting with a disabled individual in order to provide assistance during their visit. Guests can download it to their device, print a copy prior to their visit to the Zoo, or pick up a copy in the Zoo's Guest Relations office.ĭownload the Columbus Zoo Communication Board The Columbus Zoo board has pictures of commonly-used worlds and places/items that our unique to our location, and guests can gesture at the images to communicate. Additional information regarding accessibility is available at the Guest Relations office on Zoo grounds.Īn adult changing station is available at the restroom facility located near Stingray Bay in the Zoo's Adventure Cove region.Ĭommunication boards are a resource for guests with limited language skills. Look for these brown signs around the Zoo grounds for guidance towards accessible pathways.
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